User Interface Hall of Shame

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Planned App-solescence

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Bye Bye Eircom

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My Eircom broadband will be disconnected in the next 24 hours. The company made the classic mistake that large incumbent near-monopoly operators make : denial. For almost two weeks I had problems with my internet service. I concluded it was an issue with the name servers. I went several times to the Eircom website to see if it was a known issue but there was nothing there. When I eventually read about the problem it was in the Irish Times . I continued to have problems but the Eircom website insisted that although there had been a problem it had since been resolved. When I contacted Eircom to find out how to have my service disconnected (there's no easy way to find this information) I got a form response telling me that all was well, but telling me none of the things I asked for. When I eventually spoke to someone today I got the expected "not our fault" attitude. That was a mistake. "Eircom is very very sorry" was the only appropriate stance to take. At var...
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Remembering the Titanic

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Earlier this year there were a large number of ceremonies in towns small and large, up and down Ireland commemorating the loss of the Titanic 100 hundred years ago. Why? Why are some events considered worth commemorating and some lost lives special? In the next ten years there will be a number of anniversaries in Ireland. It will be interesting so see how each is commemorated. The Great War, the 1916 Rising, the foundation of the state, and the civil war, all occurred just over 90 years ago. Historically Ireland has not placed much value on those who gave their lives in the Great War. Their sacrifice was largely ignored and was in stark contrast to the mythical place that the 1916 Rising occupies in Irish culture. So what about the Titanic? How has it come to occupy such a special place in the popular culture? Perhaps because the tragedy occurred in an era of mass communication, it captured the public imagination. It was a big news story. Perhaps because some rich people died...
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